The Role of Mystery Shoppers in Abuja In today’s competitive business landscape, customer satisfaction stands as one of the paramount objectives for companies aiming to thrive and expand their operations. Satisfied customers not only become loyal patrons but also serve as brand advocates, influencing others to choose your products or services. To achieve this coveted […]
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Why Customers Compare Experience Across All Industry
Customers expect an excellent customer experience regardless of the industry they are transacting with, customer are not comparing their experience with one channel to another channel, they are comparing it to the last experience they had, more so comparing brands that are not related, such as comparing google service with Mercedes Benz, comparing service to […]
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